Skip to the rack
The shiftFiled by hand

Kept on the rack

The Repair Stand

Job cards kept on the rack

Filed by hand

A frame warranty sticker and service booklet on a new bicycle's top tube
The promise in the small print.Photograph: Marlow Tegg

till The Counter

The five-year sticker

On the warranty sticker and the service booklet: the paper promises a shop made on the bicycles it sold, and what the promises were worth.

A reader's notebook on the culture of the neighbourhood bike shop: the repair stand, the hire fleet, the counter talk, and the daily ride.

Open the day's cardThe whole rack

Job cards on the rack

5

till The Counter

A chalkboard of weekly bike special offers leaning outside a shop doorway

The specials board

On the chalkboard of weekly offers outside the door: the shop's cheapest advertising, and the small mathematics of the marked-down bicycle.

till The Counter

A brass service bell on a worn wooden bike shop counter beside a till ledger

The service bell

On the brass bell on the shop counter: the smallest sound in the building, and the entire etiquette of the counter in one ring.

hire The Fleet

A tag-along child's bike attachment hitched to an adult hybrid in a shop

The tag-along

On the tag-along hitch, the child seat and the trailer: the hire extras that turned a borrowed bicycle into a family's holiday.

hire The Fleet

A battered courtesy bike with a shop sticker leaning by a workshop door

The loaner

On the battered courtesy bicycle leaning by the workshop door: the shop's unlisted service, and what a spare wheel said about the trade.

hire The Fleet

A hand-painted hire rates board on a shop wall listing daily and weekly prices

The hire rates board

On the hand-painted board of hire rates by the door: the day and the week, the deposit, the extras, and the shop's quiet act of lending.

The rest of the rack

Every card on the rack, latest logged first.

The tool wall

Every card hung like a tool on the pegboard, one hook each.

The four rails of the rack

The rack is kept under four rails, busiest first.

Other racks on the street

The Repair Stand stands in a row with a few neighbouring racks: other notebooks, other cards, worth a look over the tools.